Rogers Communications reaches about 95% of the Canadian population. That’s an awful lot of people the brand has to make happy every day, not to mention marketing partners who want to see that their messages are getting across to their target audience. What does it take to create the customer service and marketing infrastructure that achieves those goals? And what technology is behind the success? Find out on this episode featuring an exclusive interview with Brandon Kirk, the Vice President of Client Solutions at Rogers Sports & Media.
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This is Experts of Experience, your new go-to podcast to learn about customer experience, customer success, and the technology that powers some of the biggest and best businesses in the world. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience will be your one-stop-shop for ideas, innovation, and inspiration to level up your CX.
