Steph So, Head of Digital Experience at Shake Shack, discusses the company’s massive online growth and what it takes to create an omnichannel experience that keeps customers coming back.
channelUp Next In Commerce
Join host Stephanie Postles as she sits down with eCommerce leaders on the front lines of digital innovation. With guests from established enterprise companies to D2C start-ups barely out of infancy to everyone in between - you’ll get the inside scoop on what’s Up Next in Commerce.
Most Recent Episodes
Tessa Barton, Founder & CEO of By Tezza, discusses how brands and influencers need to work together and what it takes to move from the influencer business into entrepreneurship.
Subramanian Kunchithapatham, Vice President of Engineering at Sensormatic, discusses how retailers are implementing technology to compete in an ecommerce world.
Jurrien Swarts, CEO of Stojo, discusses how the company launched, what goes into designing a product, and the lessons learned when growth stalls.
Ivonne Kinser, Head of Digital Marketing and Ecommerce for Avocados From Mexico, discusses how to make a mundane product engaging and exciting and Supper Bowl ad-worthy, and why it’s important to stay ahead of the trends and forces that will propel the industry forward.
Scott Casciato, VP of Omni Channel Fulfillment & Athlete Service at DICK'S Sporting Goods, discusses peak season, future-proofing logistics, and what they learned after experiencing 100% YoY increase in ecommerce sales.
Chris Bernard, co-founder, CEO and Chief Mood Officer for Mindright, discusses breaking into the supplements and nutritional bar industry with authentic partnerships, humor, and ambassadors who beat influencer fatigue.
Chip Malt, CEO, Co-Founder at Made In, discusses how quality products, authentic partnerships, and meaningful experiences come together to create brand loyalty among consumers.
Elish Patel, VP of Growth and Digital at Peak Design, discusses how his company deals with copycats and Amazon knock-offs, and what it takes to scale a company using Kickstarter.
Nathan Scherper, President of Sherper’s, discusses transforming his family-owned business from traditional retail into an ecommerce success and how small businesses can win against the Amazons and Walmarts of the world.
