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Championing the Prospective Customer with David Heinemeier Hansson

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Software itself is constantly being updated, but are some conventional approaches used by tech leaders also in need of an upgrade? David Heinemeier Hansson is the Co-owner & CTO of the software company 37signals, producer of the successful web services Basecamp and HEY. On this episode, David explains the forward-thinking methodologies that his company has successfully implemented, like championing prospective customers rather than current ones, enforcing a short six-week planning cycle, and placing a higher value on intuition over data.

Tune in to learn:

  • About the “six-week cycle” approach to innovation at 37signals (04:48)
  • Why 37signals creates “opinionated software” (23:20)
  • About David’s reliance on intuition over data (31:10)
  • Why David considers writing to be a crucial leadership skill (39:46)

About the Guest:

BIO: I am the creator of Ruby on Rails, cofounder of Basecamp & HEY, best-selling author, Le Mans class-winning racing driver, antitrust advocate, investor in Danish startups, frequent podcast guest, and family man.

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Episode 441