Presented by Salesforce Commerce Cloud

Online is today’s go-to shopping method for millions, but what does that mean for businesses, for consumers, and the entire supply chain in between? Join host Stephanie Postles as she sits down with eCommerce leaders on the front lines of digital innovation.

With guests from established enterprise companies to start-ups barely out of infancy to everyone in between - you’ll get the inside scoop on what’s Up Next in Commerce. New episodes come out every Tuesday and Thursday.

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Paul do Forno, Managing Director at Deloitte Digital, discusses the changes he’s seeing in ecommerce, including B2B’s shift into the space, and how large companies are trying to scale personalized connections with customers.
Tomer Tagrin, co-founder and CEO of Yotpo, explains how and why you need to generate UGC. Plus, he discusses the future of loyalty programs, omnichannel experiences and the complexities of personalization.
Ashima Sehgal, Software Development Manager at Amazon Music,and Jon Feldman, Senior Marketing Leader for Salesforce Commerce Cloud, discuss ecommerce trends like shopping at the edge and the future of implementations.
Alex Spinelli, CTO and EVP of product, technology, and operations at LivePerson, discusses how A.I. is being used to create better shopping experiences in the present, and how it will build a more democratized experience in the future.
Israel Moreira, co-CEO of Doughp, discusses pivoting from retail to ecommerce and the tough world of cold shipping. Plus he answers the question: is free shipping really as important as everyone thinks?
Ben Knox, SVP of Digital at Super Coffee, discusses how brands can successfully sell on both Amazon and DTC on the native brand channel.
Lindon Gao, founder and CEO of Caper, discusses how smart carts and A.I. will disrupt all types of retail shopping, and begin to mirror the more personalized and efficient experience that many have grown accustomed to from their digital
Kelsey Hunter, Co-Founder and CEO of Paloma, discusses how conversation apps like Facebook Messenger are becoming some of the highest-converting channels for ecommerce brands.

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