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Chad and Stephanie talk about The One Minute Manager and the three best ways to become a better leader.

Show Notes:

0:10 IT Visionaries shout-out
2:00 Importance of good leadership
5:10 The No. 1 way to become a better leader (setting goals)
5:55 The importance of physically writing out goals
10:16 Incentivizing yourself to hit goals
10:55 The second way to becoming a better leader (recognizing the 80/20 rule)
11:36 Coming to terms with criticisms of yourself as a leader
13:20 Recognizing what to compliment people on and when
16:30 Take a moment of silence after complimenting people
17:19 Third way to becoming a better leader (recognizing the bad things that people do)
18:40 Importance of critiques
21:05 Don’t be offended by critiques
22:30 Don’t tie the reprimand to the person, tie it to the action
24:08 When the reprimand is over, it’s over

Mentions:

IT Visionaries
The One Minute Manager
Twilio
Twilio Signal Conference
Asana

At 3:50, Chad mentions OKRs and KPIs. For those who don’t know, OKR stands for Objectives and Key Results. It’s a system used by organizations to set and monitor quarterly goals. A KPI, or Key Performance Indicator, is a report that shows how well a company is meeting those goals and targets.