Growing as a business leader means being able to adapt and innovate with the times. Stacey Epstein, the CMO of Freshworks, has been able to do that throughout her long career. On this episode, Stacey shares some of the lessons she’s learned, how she leads, what it takes to find product-market fit, and how new tools like generative AI are being put into practice. 

Growing as a business leader means being able to adapt and innovate with the times. Stacey Epstein, the CMO of Freshworks, has been able to do that throughout her long career. On this episode, Stacey shares some of the lessons she’s learned, how she leads, what it takes to find product-market fit, and how new tools like generative AI are being put into practice. 

Tune in to learn:

• How to stay up-to-date and on top of your game (2:25)
• What it means to do value propositioning properly (5:45)
• The evolution of a leader (7:35)
• How to manage conflict within your team (10:05)
• How being an athlete relates to being a CMO (12:20)
• The evolving relationship with growth (16:35)
• How to determine product-market fit (20:00)
• What it takes to handle the stress of a high-powered position (22:20)
• Sustainably building trust with those around you (29:00)
• The role of ChatGPT as a supportive tool (34:30)
• How AI is being used at Freshworks (38:15)

About the Guest:

“Stacey Epstein is the Chief Marketing Officer at Freshworks, and an acclaimed enterprise software leader having helped build, grow, and exit iconic SaaS brands. She started and led the marketing functions through 6 years of triple digit growth at both SuccessFactors and ServiceMax. She went on to serve as CEO of Zinc, a real-time communication app for field service workers, which was acquired by ServiceMax in 2019, returning her to the CMO post there. Stacey currently serves on the board of Litmus and CircleCi, and she holds a B.A. in English from Emory University, where she was a four-time all-conference soccer player.” 

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