On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO’s software division helps businesses operationalize analytics and make data-driven decisions.

Tune in to learn:

• Why FICO is more than just a credit score; it offers a range of products and services to help businesses make data-driven decisions.
• How FICO applies artificial intelligence and machine learning to enhance its decision-making processes.
• Why digital engagement and the ability to adapt to changing customer needs are crucial for businesses in the financial industry.
• How the digitization of banking is transforming the industry.
• How FICO is using alternative data sources and augmented data analysis to assess credit risk for individuals with limited credit history.
• FICO’s future focus is on making AI and machine learning more usable and transparent for businesses, empowering them to make better decisions.
• Why an emphasis on a strong company culture empowers employees to control their own destiny.
• The future of AI and machine learning lies in making it more accessible and usable for non-technical users.
• How FICO enables businesses to quickly test and iterate on models, making incremental improvements and driving better outcomes.

About The Guest:

“Bill Waid is chief product and technology officer for FICO. In this role, he drives development of FICO Platform, which provides the ideal decisioning foundation companies need to successfully achieve digital transformation. Bill previously was general manager for Decision Management Systems at FICO, helping firms adopt analytics, decisioning and optimization solutions that identify and take action on unique, predictive insights, in real-time. Bill joined FICO in 2002 to lead the formation of the decision management business, now one of FICO’s largest and fast-growing offerings, serving thousands of customers in a wide range of industries across the globe. Bill began his career as an engineer for Neuron Data and Blaze Software. He holds a civil engineering degree from Lehigh University.”

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