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Understanding Your Users Better with Andy MacMillan

Episode 427

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Andy MacMillan is the CEO of UserTesting, a software platform designed to allow executives and leadership teams to watch users test their products and retain feedback in real-time. On this episode of Mission Daily, Andy detailed how his early days at Oracle and Salesforce set the foundation for his jump to UserTesting, why CEOs need to understand their job is to not run the company but make decisions, and the importance of organizational empathy.

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